National Association of State Retirement Administrators


Position Information

Member Services Manager

The Orange County Employees Retirement System (OCERS) provides retirement, death, disability, and cost-of-living benefits to retirees of the County of Orange and certain County districts. Serving approximately 48,000 members, OCERS is governed by a ten-member Board of Retirement that is responsible for managing a $21 billion dollar fund.


OCERS is currently accepting applications for a Member Services Manager to manage the work activities of professional and technical benefits team members. Under general direction, the Member Services Manager will provide support to the Member Services Director. This position will manage the work schedules of staff, counsel team members, complete team member evaluations, develop staff, and manage special projects. 

Reporting directly to the Member Services Director, the Member Services Manager is expected to uphold the highest standards of integrity and professionalism, accountability, participating employer focus, and system efficiency.
Position: Member Services Manager
Organization: Orange County Employees Retirement System
Location: Santa Ana,  CA 
United States
Salary: $99,241.00 - $153,823.00 Annually
Posting Start Date:
Date Posted: 8/25/2021
Requirements MINIMUM QUALIFICATIONS 
Education and/or Experience 

A Bachelor’s Degree from an accredited college or university in Public or Business Administration, Accounting, or Human Resources Management.  and a minimum of two (2) years’ experience supervising staff in a public or private defined contribution or defined benefit pension system, annuity firm, insurance company, actuarial firm, or corporate administrator specializing in retirement plan administration, or similar type roles.

OR

Five (5) years of experience at a technical level in a defined benefit pension system with experience performing complex benefit calculations and a minimum of two (2) years’ experience supervising staff in a public or private defined contribution or defined benefit pension system, annuity firm, insurance company, actuarial firm, or corporate administrator specializing in retirement plan administration, or similar type roles.
 
 

Special Notes, Licenses, or Requirements:
  • A valid California Class C driver’s license or the ability to arrange necessary and timely transportation for field travel.
  • May be required to use a personal vehicle.
  • A complete background investigation is required; a felony or misdemeanor conviction may be a disqualifying factor from employment.
Highly Desirable:
  • Paralegal certification
  • Worker’s Compensation Claims Professional certification
  • Certified Employee Benefits Specialist (CEBS)
HOW TO APPLY
Only on-line applications with the completed supplemental questions will be accepted. For additional information about this opportunity and to apply, please visit OCERS' career page at https://www.ocers.org/careers-ocers.

OCERS, as an Equal Employment Opportunity employer, encourages applicants from diverse backgrounds to apply. 

 
Status: This listing expires on: 10/24/2021
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Organization Information
Name:
Orange County Employees Retirement System
Address:
2223 E Wellington Ave
Suite 100
Santa Ana,  CA 92701
United States
Email:
fdurrah@ocers.org
Phone:
7145694810
Fax:
Contact:
Felicia Durrah